Refund policy

Returns & Refunds

Every Barktriever product is made especially for you after you place your order.

Because of this, we do not accept returns or exchanges for:

  • Wrong size ordered by the customer
  • Buyer's remorse
  • Color preference changes

However, if your order arrives:

  • damaged
  • defective
  • incorrectly printed

please contact us within 30 days of delivery.

Include:

  • Your order number
  • Photos of the product
  • A brief description of the issue

If approved, we'll gladly send a replacement or issue a refund